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Veteran Orders Breakfast At Restaurant - Manager Kicks Him Out

On Saturday, Chicago restaurant Cochon Volant had to apologize to a military veteran for kicking him and his service dog out of the restaurant. Diggs Brown posted this on his Facebook page:

“September 12. Veteran and service dog refused service and asked to leave the Cochon Volant Restaurant in Chicago. We were seated, ordered breakfast, and then the manager, Hanna, came over and told us I would not be served due to having a dog. I explained that Arthur was a service dog and the Americans With Disabilities Act (ADA) allows service dogs anywhere and she would be violating the law. ‘I don’t care’ was her response. We left without causing a scene. Guess this would be a case of ‘No thanks for your service.'"

Based on Brown's website, he is a retired major with the Army Special Forces and last served in Afghanistan during Operation Enduring Freedom. In addition, he has been a local elected leader, public speaker and active within his community.

On the restaurant's review page, Jim Mytinger wrote, “Had to eat a microwaved hot dog and a soda at O’Hare." According to the Americans With Disabilities Act (ADA), service dogs generally must be permitted in all places where the public is allowed to go, with very specific exceptions.

Restaurants are not allowed to bar service dogs from accompanying their owners. On Saturday, the restaurant responded by writing:

“The Cochon Volant family is both saddened and disappointed to hear this account of a veteran’s experience today. Not only are we 100% aware of and in compliance with all ADA regulations regarding service dogs, we also have an acute appreciation for the service of veterans and we are happy to welcome staff members and employees who have honorably served this country.”

Although Facebook users weren't satisfied. One Facebook user wrote, “Actions speak louder than words. How about a significant contribution to the Northern Colorado Veterans Memorial and a written apology, signed each employee? Major Brown served this country proudly close to three decades, and is denied service by this establishment?” Steve Johnson wrote, “Apparently you are not at all 100% informed nor is your staff of whom you apparently have not sufficiently trained."

Source: CBS Chicago
Photos: Major Diggs Brown

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