Lowes In Trouble For Switching Driver After Customer Makes Odd Request

Marcus Bradley is an African American who's worked for Lowe's Home Improvement for the last 11 years. He was a delivery driver and told he would not be making a delivery because the customer said she only wanted a white driver in her house. This took place in the city of Danville, Virginia. Mr. Bradley was already on his way to the order when his manager gave him the call to change driver. Mr. Bradley was confused and ask what the problem was. Mr. Bradley said, "I asked him why I couldn't do it and he said because you're black and they don't want you at the house."

Despite this thoughtless treatment, Mr. Bradley said he would continue to work for Lowe's Home Improvement. He stated "I mean I gotta work...I'm going to keep going to work like I've always done. But I would think Lowe's would take it into consideration to think about what they're doing next time." A TV reporter tracked down the customer and asked if she made the request. The woman responded "I got a right to have whatever I want and that's it." She also said she "felt bad" about what happened to Mr. Bradley. Although, she added "No, I don't feel bad about nothing."

Lowe's issued this statement "Under no circumstances should a discriminatory delivery request be honored as it is inconsistent with our diversity and inclusion core values and the request should have been refused." The company also confirmed that a full investigation has been carried out, and the manager who swapped delivery drivers is no longer with the company.

Photo: Fox 11 Now

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