Family Receives A Gas Bill Of $10,000 - It Gets Worse

A Florida couple pulled into a gas station for a $20 fill up. They were shocked when they checked their credit card statements and learned they'd been charged $10,000. They were even more shocked when the gas station owner said it 'wasn't possible' for him to reverse the charges.

Susan Gower said they didn't realize the gas station had overcharged she and her husband $9,949.36 until the next day when they went to use their credit card again. They were told their card exceeded their limit, so Gower checked the account. The Valero pump apparently charged the couple for 27,000 gallons of gas.

Gower went to the bank to cancel the card, but was told that it would be an easy mistake to fix. "Get with Valero, have them reverse the charges," the bank told Gower, as she recalls.

When the customer called the Valero station, the owner told her it wasn't possible for him to refund the money. She had to contact Valero customer service and it took two weeks to correct the mistake.

The couple was put out because they planned to pay for two rental cars with their Visa points. They had to pay out of pocket when the card was frozen.

“It stemmed from the glitch in his gas pump. He just wouldn’t ever own up to the fact that he was wrong,” Gower said.

Source: Fox 59
Photo: Fox 59

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