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Arby's Apologizes After Employee Denies Service To Officer

On Tuesday evening, a Florida police officer was denied service by a worker at the Arby's fast food franchise due to their job title. Immediately after, the Pembroke Pines Police Department tweeted on Wednesday about the incident, which Chief Dan Giustino called “unacceptable.” In a statement, Giustino said “I am offended and appalled that an individual within our community would treat a police officer in such a manner." Maj. Carlos Bermudez said “In my 18 years here I’ve never heard of an incident like this before.”

An officer, in uniform and driving a marked police vehicle, placed an order at a drive-thru speaker Tuesday evening before pulling up to the window to pay and receive the order. But an Arby’s worker at the window refused service. Maj. Carlos Bermudez, a Pembroke Pines officer, told FoxNews.com, “The comment was made that they wouldn’t be served because they were a police officer." In less than two hours, Arby’s Chief Executive Officer Paul Brown and Senior Vice President of Operations Scott Boatwright spoke to Giustino to “convey their sincere apologies on behalf of the organization."

In a statement sent to FoxNews.com, Arby's said “We take this isolated matter very seriously as we respect and support police officers in our local communities. As soon as the issue was brought to our attention, our CEO spoke with the Police Chief who expressed his gratitude for our quick action and indicates the case is closed. We will be following up with our team members to be sure that our policy of inclusion is understood and adhered to.”

Photo: The Federalist Papers

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