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Apple’s Wi-Fi Assist Feature Leads To $2000 Phone Bill

You better read this article carefully if you are an Apple iPhone user. It turns out that Apple’s new Wi-Fi Assist feature can end up costing you a bundle of money if you’re not careful.

The problem is that the Wi-Fi Assist feature is a default setting in iOS 9, which means it automatically switches your phone to cellular data usage when you’re in a poor reception Wi-Fi zone so that you continue to be able to use your browser without delays.

The Wi-Fi Assist feature can be turned off manually, but many people have been hit by unexpected overcharge fees due to the new feature. One victim was Ashton Finegold, a Northern California teenager whose family received a bill for over $2000 for just one month!

“I thought my dad was going to kill me,” he commented in an interview.

“It’s usually $250 a month—and this was over $2,000,” his dad explained.

It turns out that Ashton was using his phone in his bedroom a good bit, and the weak signal from his home Wi-Fi was causing the iOS feature to activate and use cellular data — to the tune of almost 145,000 MB in one month.

Many iPhone Users Unaware

Many iOS users don’t even realize they have the new feature, Mike Campbell of Apple Insider noted.

“It comes by default—it is switched on. That’s why there’s an uproar,” Campbell explained in an interview with CBS.

Wi-Fi Assist was added to the Apple OS just a few months ago, but the firm has already been hit with several lawsuits over the new feature.

Source: CBS Philly

Photo: CBS Philly

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